DIRECTV Terms & Conditions
IMPORTANT NOTICE FOR REFERRAL ORDERS
When applicable the referral promo code MUST be given to the sales agent at the time the order is placed. Referral codes can not be added or changed after the order has been entered into our system.
RENTERS
If you rent your property you will need your landlord to sign this installation permission form and give it to the installer on the day of your installation:
Click Here to Download the Installation Permission Form
Haga clic para Aquí Descargar la Forma Española del Permiso de la Instalación
†Eligibility based on service address.
‡To access DIRECTV HD programming, HD Access fee ($9.99/mo.), a DIRECTV HD Receiver, a DIRECTV Slimline dish, and HD television equipment are required.
1 Price valid with qualifying packages only.
2 Based on exclusive sports packages and broadcast of major sports programming in HD on a national level.
3 Professional and collegiate sports subscriptions sold separately. Blackout restrictions and other conditions apply.
4 2008 American Customer Satisfaction Index, University of Michigan Business School. Among the largest national cable & satellite TV providers in 2008.
PROGRAMMING OFFER
OFFERS MAY NOT BE COMBINED. LIMIT ONE PROGRAMMING OFFER PER ACCOUNT. Account must be in “good standing,” as determined by DIRECTV in its sole discretion, to remain eligible for offers. DIRECTV System has a feature which restricts access to channels. In certain markets, programming/pricing may vary. Package pricing at directv.com/packages. *BILL CREDIT/PROGRAMMING OFFER: LIMIT ONE PROGRAMMING OFFER PER ACCOUNT. Featured package names and prices: CHOICE $52.99/mo. and CHOICE XTRA $57.99/mo. To qualify for the $23 bill credit, customer must first enroll in the Auto Bill Pay program with valid email addres via directv.com and consent to receive emails from DIRECTV. Then, upon DIRECTV System activation, customer will receive redemption instructions (included in customer’s first DIRECTV bill, a separate mailing, or, in the state of New York, from retailer) and must comply with the terms of the instructions. Credit begins 6-8 weeks after receipt of rebate form online by telephone. Timing of promotional price depends on redemption date. Account must be in “good standing,” as determined by DIRECTV in its sole discretion, to remain eligible. DIRECTV not responsible for late, lost, illegible, mutilated, incomplete, misdirected or postage-due mail. Limit one bill credit offer per account. IIF, AFTER 12 CONSECUTIVE MONTHS (3 MONTHS FOR HBO/STARZ/SHOWTIME AND/OR HD ACCESS), CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE EQUIPMENT AND SERVICE, THEN ALL SERVICES TO WHICH CUSTOMER IS SUBSCRIBING WILL AUTOMATICALLY CONTINUE ON THE 13TH MONTH (4TH MONTH FOR HBO/STARZ/SHOWTIME AND/OR HD ACCESS) AT THE THEN-PREVAILING RATES, INCLUDING THE $4.99/MO. LEASE FEE FOR THE 2ND AND EACH ADDITIONAL RECEIVER. In certain markets, programming/pricing may vary. Package pricing at directv.com/packages. DIRECTV System has a feature which restricts access to channels.
**HD DVR UPGRADE INSTANT REBATE DETAILS
Advanced equipment instant rebate requires activation of the CHOICE XTRA package or above; FAMILIAR ULTRA or above; Jadeworld; or any qualifying international service bundle, which shall include the PREFERRED CHOICE programming package (valued at $32.99/mo.). DVR service commitment ($5.99/mo.) and HD Access fee ($9.99/mo.) required for HD DVR lease. LIMIT ONE ADVANCED EQUIPMENT REBATE PER DIRECTV ACCOUNT.
**HD OR DVR UPGRADE INSTANT REBATE DETAILS
Valid only for new customers. Offer ends 12/31/08. For customers who purchase 24 consecutive months (without interruption) of any DIRECTV base programming package ($29.99/mo. or above) or qualifying international services bundle within 30 days of equipment lease. Offer valid for leased equipment only. DVR service commitment ($5.99/mo.) for DVR and HD DVR lease; HD Access fee ($9.99/mo.) required for HD and HD DVR lease. LIMIT ONE ADVANCED EQUIPMENT REBATE PER DIRECTV ACCOUNT. In certain markets, programming and pricing may vary. May not be substituted for cash or credit, and cannot be transferred or exchanged. May not be combined with any other offer. Refurbished/reconditioned equipment purchases and/or exchanges through DIRECTV do not qualify. Not valid for purchases by groups, clubs or organizations. Offer void where prohibited, taxed or restricted.
INSTALLATION
Standard professional installation only. Custom installation extra. Please see our DIRECTV Installation page for more details.
SYSTEM LEASE
Purchase of 18 consecutive months (24 months for advanced receivers) of any DIRECTV base programming package ($29.99/mo. or above) or qualifying international services bundle required. FAILURE TO ACTIVATE ALL DIRECTV SYSTEM EQUIPMENT IN ACCORDANCE WITH THE EQUIPMENT LEASE ADDENDUM MAY RESULT IN A CHARGE OF $150 PER RECEIVER NOT ACTIVATED. IF YOU FAIL TO MAINTAIN YOUR PROGRAMMING, DIRECTV MAY CHARGE A PRORATED FEE OF UP TO $480. RECEIVERS ARE AT ALL TIMES PROPERTY OF DIRECTV AND MUST BE RETURNED UPON CANCELLATION OF SERVICE OR ADDITIONAL FEES MAY APPLY. VISIT directv.com OR CALL 1-800-DIRECTV FOR DETAILS. Programming, pricing, terms and conditions subject to change at any time. Pricing residential. Taxes not included. Receipt of DIRECTV programming subject to DIRECTV Customer Agreement; copy provided at directv.com/legal and in first bill. ©2008 DIRECTV, Inc. DIRECTV and the Cyclone Design logo are trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners.
oGO GREEN Offer
Offer ends 12/31/08. Customers who pay their bill with Auto Bill Pay, enroll in paperless billing, and who provide a valid email address for the latest news from DIRECTV will receive one bill credit 30 to 60 days after enrollment: new customers receive a $20 bill credit and existing customers receive a $5 bill credit. Account must be active and in good standing, as determined by DIRECTV in its sole discretion, to receive credit. DIRECTV reserves the right to modify, suspend or cancel this program at any time without advance notice. Existing customers must maintain “Go Green” services (Auto Bill Pay, Paperless Billing, and opted in valid e–mail address) for 30 days before the credit is applied to the account.
